Booking agent
Sofia fills the calendar and keeps the slot alive until the customer arrives.
The booking agent finds times, confirms details and schedules reminders across chat and phone.
Date request
Reschedule message
Open slot
Reminder window
Mission
What this agent owns
Make booking feel instant for customers and orderly for the business.
5d
common launch window
Daily task list
Checks available slots
Books confirmed appointments
Sends calendar details
Schedules reminders
Moves or cancels slots when needed
Live workflow
How work moves through the agent
Step 1
Availability checked
Step 2
Slot proposed
Step 3
Booking confirmed
Step 4
Reminder scheduled
Agent navigation
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